Over the years computers have become an integral part of the office environment. Aspiring professionals in the IT field need to understand the basics of computers. In addition, they need to acquire basic skills to solve common computer-related problems and enhance their productivity. Windows has emerged as one of the most widely used operating systems over the last decade. Windows is easy to use and has therefore become very popular.
The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
In addition, this course also addresses the latest skills needed by technicians, such as basic principles on how to secure a network and network technologies, media and topologies, devices, management, tools and security.
Course Objective: This course aims to teach aspiring professionals how to install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
In addition, this course will help identifying and describing all the major networking technologies, systems, skills, and tools in use in modern PC-based computer networks.
Job Opportunities: Desktop Support Professional